1.Introduction
Carlow/Kilkenny Home Care Team CLG (Home Care Team), the Data Controller, is registered as a charity in Ireland charity number 20023362. Registered address Administration Department, St Luke’s Hospital, Kilkenny – administrative and correspondence address 1 Cashel Lawn, Waterford Road, Kilkenny, R95NDE5.
Home Care Team is committed to protecting any personal information provided when seeking help, providing financial support, or as a volunteer or in any other form.
This privacy policy sets out how we obtain, use and protect any personal information you provide to us online, by phone, text, email, letter or in any other form.
This policy explains what information Home Care Team may collect about you, how we use it and your data protection rights.
2. Information Home Care Team will collect and how it will be used
When you contact Home Care Team to request assistance, make a donation, volunteer, or sign up to any of Home Care Team campaigns we may receive and retain personal information about you.
When you submit your details, you enable Home Care Team to raise funds or to provide you with help and information.
Depending on the purpose of your contact with us, this can consist of information such as:
| Data | Purpose | Lawful basis for processing under the GDPR |
| Name and contact details such as email address, postal address, telephone or mobile number. | We may require your personal data to provide you with our services. When you apply for a position with Home Care Team. When you make an enquiry or raise a complaint. To provide you with information about our activities. | For the performance of a contract. Consent. Legitimate interest. |
| Family circumstances and income in order to assess needs and assistance required. | We may require your personal data to provide you with our services such as assistance. | Consent For the performance of a contract |
| Information relating to special-needs and health conditions where relevant. | We may require your personal data to provide you with our services such as assistance. | Consent |
| Bank account details or financial details. | We may require your personal data to provide you with payment. | Consent |
Legitimate interest include providing postal communications to update donors and how their contributions are used and how they can continue to be involved with the Home Care Team. If you do not wish to receive such communications, you can opt out by contacting info@carlowkilkennyhomecareteam.ie
If you are browsing our website as an anonymous visitor, Home Care Team may collect certain information from you, such as your IP address (an IP address is a number that can uniquely identify a specific computer or other network device on the Internet).
If you enter your contact details in any of our online forms, we may use this information to contact you even if you don’t “send “or “submit “the form. We will do this to help with any problems.
The Home Care Team website contains hyperlinks to websites owned and operated by third parties. These third-party websites have privacy policies, including policies on their use of cookies, and we ask you to review them. These policies govern the use of information you submit, or which is collected by cookies while visiting these websites. We do not accept any responsibility or liability for the privacy practices of these third-party websites.
3. Home Care Team sharing of your personal information
The Home Care Team will use your information only for the purpose for which it was obtained. The Home Care Team will not under any circumstance share your personal data with any third-party for their use.
We may share your information with regulatory bodies where we are legally obliged to do so.
4. Retention of personal data
Personal information will be retained as long as necessary for the relevant activity for example we will keep a record of donations for at least seven years.
Should you request that we do not send you marketing materials we will keep a record of your contact details to enable us to comply with your request.
Legacy income data may be retained indefinitely to carry out legacy administration and communicate effectively with the families of donors. This enables income to be identified and analysed as to its source.
Where contributions are made by way of material to a fundraising campaign details will be retained for as long as reasonably required for the purpose for which it was submitted.
5. Data storage
Information is held on secure services and stored on secured storage devices.
The transmission of information via the Internet is not completely secure. We will protect your personal data but again cannot guarantee the security of the transmission.
6. Policy on allowing updates, corrections, or deletions of personal information
Under the GDPR you have the following rights:
The right to access your personal data.
The right to rectify any inaccurate personal data.
The right to have personal data removed and deleted in certain circumstances.
The right to object to the processing of personal data.
The right to request a restriction of the processing of personal data.
Where the processing of personal data is based on your consent, you have the right to withdraw that consent at any time but any processing data already carried out before the withdrawal of your consent remains lawful.
The right to complain to the Data Protection Commission if you are not satisfied with the handling of your personal data.
The accuracy of your information is important to us. We wish to ensure that we communicate with you in ways that are suitable and provide information of interest. If you wish to change how we communicate with you or update the information we hold please contact us at:
1 Cashel Lawn, Waterford Road, Kilkenny, R95NDE5.
Email info@carlowkilkennyhomecareteam.ie
If you wish to make any data protection enquiries or requests on your personal data please contact the organisations designated protection Officer at 1 Cashel Lawn, Waterford Road, Kilkenny, R95NDE5.
7. Offensive or inappropriate content placed on website
If offensive, inappropriate or objectionable content is sent to the Carlow Home Team website or disruptive behaviour occurs on any service personal information may be used to stop this behaviour.
Where the Home Care Team reasonably believes that a breach of any laws of Ireland (for example content posted may be defamatory) personal information may be used to inform relevant third parties about the content and behaviour.
8. Cookies
The Home Care Team uses cookies in order to provide a more personalised web service.
9. Change to privacy policy
This privacy statement may be updated. The up-to-date policy should be checked before submitting personal information. The date of the most recent revision will appear on this page.
Updated October 2024